Privacy Policy

Introduction

This Privacy Policy explains how nimble-maple collects, uses, and protects personal information you provide when using our travel planning services and website.

Information We Collect

We collect information that you voluntarily provide when inquiring about or booking our services. This may include:

• Name and contact details including email address
• Travel preferences and requirements
• Passport information when necessary for international bookings
• Payment information processed through secure third-party payment providers
• Communication records related to your travel arrangements

How We Use Your Information

We use collected information to:

• Plan and arrange your travel itineraries
• Communicate with you about bookings and inquiries
• Process payments and manage financial transactions
• Provide customer support during and after your travel
• Send service-related updates and confirmations
• Improve our services based on client feedback

Information Sharing

We share your information only when necessary to fulfill our services:

• With hotels, tour operators, and other service providers to confirm and deliver your travel arrangements
• With payment processors to complete financial transactions
• When required by law or to protect our legal rights

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Travel records are typically maintained for seven years for accounting and legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to processing of your personal information
• Request restriction of processing
• Withdraw consent where processing is based on consent

Cookies

Our website uses cookies to enhance functionality and analyze usage. Please refer to our Cookies Policy for detailed information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, contact us at:

Email: [email protected]